Custom Chats
Custom AI chatbot that answers from your material, not the internet.
An AI chatbot for your website or member community. It answers your customers and members with what you've already taught them, at any hour.
Request a discovery call
What a chat looks like
A sample chat for a coaching course.
Course help. Answers from your material.
- Member
Is there a template for that follow-up email from the last call?
- Custom Chat
Yes. It's in Week 4, under Follow-Up Scripts. Use the second version if they went quiet after a quote.
- Member
Perfect. Where do I put their name?
- Custom Chat
First line, right after "Hi." Then swap in the date you talked.
Trained on your material in three steps
- 01
You send us your stuff.
Courses, FAQs, docs. The answers you keep typing over and over.
- 02
We agree on the questions.
We list the questions it has to answer from your material. Then we test it against them.
- 03
It goes live.
On your site or in your community. People ask. It answers from what you taught, not from the internet.
Live with a client
1,300+
member questions answered
A coaching company put a Custom Chat inside its member community in November 2025. It's trained on 23 of their own course documents.
Since then it has answered more than 1,300 member questions. Its busiest month was during a live event. Members ask it at any hour instead of waiting on a coach.
Our guarantee
It answers your questions, or you get the build fee back
We agree on the questions it has to answer from your material. If it can't answer them by day 60, you get the build fee back.
Read the termsCommon questions
What if it gives a wrong answer?
It answers from your material only. If the answer isn't in there, it says so instead of guessing. When something's off, tell us and we fix it at the source.
Where does it live?
On your website, or inside your member community.
What material can it learn from?
Courses, FAQs, guides, docs. If you've written it down for customers or members, it can learn from it.
What happens when my material changes?
Send us the new version and we update it.
Most of your questions come in by phone? See AI Concierge.
Stop answering the same question for the hundredth time
On a discovery call, we look at what your customers and members ask most. We'll tell you if a Custom Chat would carry it.